Wednesday, September 21, 2011

Fashion chains H&M and Zara launch online operations


Fashion chains H&M and Zara launch online operations

• Zara will go live on 2 September and H&M two weeks later
Shoppers wait outside H&M on Regent Street
Shoppers outside H&M store in London, from next month they will be able to buy their outfits online. Photograph David Levene for the Guardian
Fashion chains H&M and Zara are set to unveil online stores next month, hoping to buck the increasingly gloomy trend on the high street.
Zara, owned by Spanish company Inditex, will launch its website simultaneously in the UK, France, Spain, Italy and Portugal on 2 September. Zara already sells a home range online, but its revamped website will offer fashion lines which have only been available in its stores.
H&M's online venture will go live a fortnight later with clothing for women, men and children shown alongside its new range of homewares, including bed linen.
Several retailers have warned that consumer confidence is waning as people worry about their jobs amid talk of savage cuts in public sector spending and employment, which is having a knock-on effect on the private sector.
Next said last week that consumer spending is slowing down and is likely to be further constrained in the coming months as the government's austerity measures take hold and next year's rise in VAT keeps shoppers away from the high street.
Online fashion sales, however, are proving remarkably resilient. At Next, for instance, while first-half sales at stores open for at least a year fell 1.5%, its Next Directory home shopping business saw sales rise 7.8% – up from 7.2% earlier in the year.
Zara and H&M are two more in a long line of fashion stores that have moved into the online retail market.
The majority of high-street shops already have online presence, including frontrunners Topshop and New Look.
Zara first opened its doors to the British public in 1998 and is known for its speed in delivering catwalk styles to high-street consumers.
The company made a small profit in the year to the end of January 2010, after recording a loss of £20m in the previous year.
Swedish owned H&M, meanwhile, is the world's third-largest clothing retailer with an extensive network of outlets across the UK. Its collaborations with notable designers in recent years have been sell-out successes, including its diffusion lines with Karl Lagerfeld and Matthew Williamson, along with its 2007 swimwear collection with Kylie Minogue.

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